Glenn College is committed to respecting the privacy of information and data that may be used to identify you (your “personal information”). This Privacy Notice describes our policies and practices regarding the most common ways we collect, use, disclose, or otherwise process your personal information. In certain circumstances, we may provide you with supplemental disclosures regarding our data processing activities. All personal information provided for the University’s administrative and operational purposes and any other information placed into a student, alumnus, employee personal record will be collected, protected, used, disclosed, and retained in compliance with British Columbia’s Freedom of Information and Protection of Privacy Act (R.S.B.C. 1996, c. 165). 

Information We Collect and How We Use Your Personal Information 

Applicants and Prospective Students 

Personal Information We Collect 

Glenn College collects and uses personal information about applicants and other prospective students, including students interested in our programs (referred to collectively as “applicants”). Your contact information and biographical data (e.g., full name, email, phone number, address, date of birth, gender, nationality) 

• Application materials and supporting documents (e.g., applications for admission or employment) 

• Financial information (e.g., payroll information, information related to tuition payments 

• Information about technology usage (e.g., IP addresses, software downloads) 

• Related application materials (e.g., recommendations, references, and test scores) 

How We Use Your Personal Information 

We use this information for the following purposes as applicable: 

• To provide educational, employment and/or related services (e.g., maintaining relevant records of your studies or employment, providing you with access to facilities and support services, such as IT services) 

• To administer the financial aspects of the relationship (e.g., payroll, collecting tuition, coordinating with lenders or other funders) 

• To enable your participation at events and in other opportunities (e.g., graduation, study abroad programs, internships) 

• For the general operations of Glenn College and related administrative functions 

• To prevent or investigate fraud or other unlawful activity, and to protect the security of Glenn College’s property, website, and other systems. 

Security of Your Personal Information 

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. 

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach. 

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. 

How Long We Keep Your Personal Information 

We keep your personal information only for as long as we need to. This period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you. 

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes. 

Disclosure of Personal Information to Third Parties 

We may disclose personal information to: 

• a parent, subsidiary, or affiliate of our company 

• third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms 

• our employees, contractors, and/or related entities 

• our existing or potential agents or business partners 

• sponsors or promoters of any competition, sweepstakes, or promotion we run 

• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights 

• third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you third parties to collect and process data 

International Transfers of Personal Information 

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy. 

Your Rights and Controlling Your Personal Information 

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information, you understand that we will collect, hold, use, and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you. 

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us. 

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity. 

If you believe that any information, we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date. 

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint. 

Use of Cookies 

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. 

Limits of Our Policy 

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices. 

Changes to This Policy 

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy. 

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information. 

Contact Us 

For any questions or concerns regarding your privacy, you may contact us using the following details: 

Glenn college info@gcib.ca